This Privacy Policy sets out how we, Scentivent, collect, store and use information about you when you use or interact with our website, scentinvent.com (our website) and where we otherwise obtain or collect information about you. This Privacy Policy is effective from 07th November 2025.
Contents
Summary
Our details
When you visit our website
Information obtained from third parties
Disclosure and additional uses of your information
How long we retain your information
How we secure your information
Your rights in relation to your information
Changes to our Privacy Policy
Children’s Privacy
Summary
This section summarizes how we obtain, store and use information about you. It is intended to provide a general overview only. It must be read together with the full sections of this Privacy Policy.
Data controller: Scentivent
How we collect or obtain information about you:
• when you provide it to us (e.g., by contacting us)
• from your use of our website through cookies
• occasionally, from third parties such as partner or affiliate websites
Information we collect: name, contact details, IP address, cookie data, device/browser info, website usage info (pages viewed, time spent, interactions, location based on IP), engagement history, transaction history.
How we use your information: for administrative and business purposes (especially to contact you, improve our website, fulfil contracts, analyze usage, and comply with legal obligations).
Disclosure to third parties: we may share user info with partners only when relevant to the service requested. Other disclosures happen only when necessary for business operations, service providers, legal requirements, or enforcing our rights.
Do we sell your information? No. Scentivent does not sell user data. Depending on requested services, data may be shared with sponsors or partners, but this will always be clearly disclosed.
How long we retain your information: no longer than necessary, depending on legal requirements, consent, contractual needs, or legitimate business interests. Specific details are in the section “How long we retain your information.”
How we secure your information: secure servers, SSL encryption, limited access control, and encrypted data transfers.
Cookies: we use essential, functional, analytical and targeting cookies. See our cookies policy for more information.
Your rights:
• access your information
• correct or complete info
• request deletion
• restrict processing
• data portability
• object to processing
• withdraw consent
• complain to a supervisory authority
Sensitive information: we do not intentionally collect sensitive personal data. Please avoid submitting such information.
Our Details
If you have questions about this Privacy Policy, please contact the data controller.
Data controller: Scentivent
Email: [email protected]
When you visit our website
We collect and use information from website visitors in accordance with this section and the section “Disclosure and additional uses of your information.”
Web server log information
We use a third-party server to host our website, provided by Sitebunker.net.
Our server automatically logs your IP address and other visit details (pages accessed, requests, date/time, referring URL, browser version, operating system).
Server logs for security
We store server logs to maintain network and IT security, identify threats, and prevent unauthorized access or cyberattacks. We do not attempt to identify individuals unless investigating suspicious activity.
Legal basis:
• Compliance with legal obligation (GDPR Article 6(1)(c))
• Legitimate interests (GDPR Article 6(1)(f)): ensuring network and information security
Server logs for analytics and improvements
We use the logs to analyze how our website is used and to improve features, structure, and content.
Legal basis: Legitimate interests (improving our website)
Cookies
We use essential, functional, analytical, and targeting cookies. You may disable some or all cookies via browser settings, though this may affect functionality. See our cookies policy for full details.
When you contact us
If you contact us through email or contact forms, we collect your email address and any information you include (name, phone, signature block, etc.).
Legal basis:
• Legitimate interests: responding to communications
• Contract necessity: when related to services or pre-contractual steps
Social media
If you contact us via social media, we collect the information you provide in your messages.
Same legal basis as above.
Information obtained from third parties
We may receive your information from partners, affiliates, or other organizations. This can include your name, email, and other relevant details.
Legal basis:
• Contract necessity
• Consent
• Legitimate interests
If we receive information in error and have no legal basis to retain it, we will delete it.
Disclosure and additional uses
We may share information with service providers who support our business (hosting, IT, web development). These providers receive only the minimum necessary information.
Legal bases:
• Legitimate interests (business operations)
• Contract necessity
We may disclose information when required for legal reasons, criminal investigations, fraud prevention, or enforcing legal rights.
How long we retain your information
Server logs: 3 months
Order information: 7 years (for tax compliance)
Correspondence: retained until resolved, plus 36 months
We may retain information longer if required by law, contract, consent, or legitimate business interest.
How we secure your information
We use secure servers, SSL encryption, identity verification, minimal access principles, and encrypted transfers.
Transmission over the internet is not fully secure, so sending information to us is at your own risk.
Your rights
You have rights to:
• access, correct, delete, restrict, or transfer your information
• object to processing
• withdraw consent
• file a complaint with a supervisory authority
We may need to verify your identity when responding to such requests.
Your right to object
You may object to:
• processing based on legitimate interests
• direct marketing
To opt out of marketing emails, click the unsubscribe link or email [email protected] with “OPT OUT”.
Sensitive Personal Information
We do not intentionally collect sensitive personal data. If submitted, we will treat it as consent to process only for deletion.
Changes to this Privacy Policy
Minor updates will change the effective date. Major changes or new purposes will be communicated via email (where possible) or a notice on our website. Consent will be requested when required.
Children’s Privacy
We do not knowingly collect information from persons under 18. If such data is discovered, we will seek parental consent or delete it.